Thank you for supporting Lynette Love Books! Below you’ll find everything you need to know about how we handle shipping and returns.
📦 Shipping Information
We now use standardised shipping rates based on whether your delivery address is Urban or Rural within New Zealand. Please make sure to select the correct option at checkout to avoid delays.
Important: If the incorrect shipping type is selected, we reserve the right to invoice or charge you for the correct shipping amount before your order is sent.
💳 Transaction Fee
A small transaction fee is included at checkout to help cover the rising costs of payment processing. We appreciate your understanding and continued support of this small, rural business.
🌍 International Shipping
At this stage, we are only shipping within New Zealand. If you’re outside of NZ and are interested in a title, feel free to reach out to us directly at lloveinnz@gmail.com to discuss options.
🚚 Order Processing Time
All orders are personally packed and sent from Lynette’s rural beef farm in Hawke’s Bay, New Zealand.
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Orders are typically processed within 2–4 business days
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Courier delivery usually takes 2–5 business days after dispatch
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Please allow extra time during peak periods or if your address is rural
🔁 Returns & Refunds
We want you to love what you receive.
Because of the nature of book products and small-scale processing, we currently do not offer returns or exchanges unless an item arrives damaged or you’ve received the wrong item.
If there’s an issue with your order, please contact us within 7 days of receiving it:
📧 lloveinnz@gmail.com
Include your order number and a clear photo of the issue, and we’ll make things right.
🛠 Website Issues?
If you notice any broken links or problems with the site, we’d love to hear from you. Please report them to:
📧 zionindustriesnz@gmail.com